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PROFESSIONAL SERVICES

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Project Management · Asset Management · Document Management · Screen Shots

ResQ Enterprise™ can help you effectively manage your business resources - your people, your data, your processes - anywhere. The only hurdle is figuring out how to plan for, implement, and use the new technology. You can do it yourself, but our people can help get you there faster and without hitting any roadblocks.

You understand what your business needs are. We know the technology inside and out. Together we can doProfessional Services things right - the first time around.

Every day, our people help customers get the most out of their technology investment. We know where the pitfalls are and can help you avoid them. It's our job to make sure that you get the right technology and fully understand how to make it work for your business.

Proper planning can prevent costly mistakes down the line.

We've been around the block enough times to realize that if the technology doesn't fit into your environment, and if it's not used correctly it's not going to benefit your business like is should. That's why we take time to learn about your business and help you analyze the potential return on investment.

We work closely with your team to develop an implementation plan that matches your unique business requirements. We also help you get your mind around all the details. We use our expertise to figure out what needs to be done, assign resources to each task, and put together a realistic timeline for completion.

With Planning Services, you can:

  • Ensure that the technology suits your business
  • Plan ahead and budget resource time
  • Get your implementation headed in the right direction
  • Project Implementation mile stones
  • Work with our team to bring the implementation plan to life.

By looking at how your business currently operates, we can determine the best way to apply the new technology. We do what it takes to properly integrate the technology into your existing environment - from designing new business processes to configuring hardware and software.

Our experienced project management team keeps things running smoothly every step of the way. We make sure your implementation is completed on time and within budget - with minimal disruption to your business.

When the implementation is complete, we perform full system testing. Your team makes the final call about project completion - the new technology must satisfy their expectations before we consider the job done.

With Project Implementation Services, you can:

  • Minimize the disruption to your business
  • Take advantage of Open Solutions' proven best practice approach
  • Complete the implementation on time and within budget
  • Get a system that lives up to your team's expectations
  • Training Services
  • Once your new systems and software are ready to go, our exceptional trainers can quickly bring your team up to speed. We design a custom training session that helps your team understand how to use the new technology to get things done better and faster.

When training on-site, we use a hands-on approach that's more than just covering features and functions. We meet with your people to learn about their daily business activities and listen to their concerns.

From that point on, we explain everything step-by-step, in a way that's easy to understand. We show your people how to actually use the technology in their own work environment and go over new processes that impact their jobs. By the end of the training session, they will be comfortable using the new system and software.

If you would prefer to have your managers train their own employees; we can even "train your trainers". As an alternative to face-to-face sessions, we can also provide web-based training directly from our office to yours, over the Internet.

With Training Services, you can:

  • Quickly get your people working productively
  • Fully utilize the technology's capabilities
  • Use the training materials to teach new personnel

We feel strongly about our software solutions and we are always focused on helping you get the most out of your investment. Our solutions, and we suspect your business, are continuously evolving. We want you to know that we can be there for you to address your requirements as they emerge whether you are brand new customer or have been with us since the the very beginning.

Call us

Please contact us for more information regarding our Professional Services.

Sales · Marketing · Service Dispatch · Financials · Inventory · eServices · Customization

Project Management · Asset Management · Document Management · Screen Shots

 

 

 

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