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The
Business Problem
Most small
to mid sized companies have a collection of software packages
to keep up with accounting, order processing, inventory etc.
As businesses grow there comes a time when they need to take
a different technology track. This is usually where ERP solutions
like ResQ Enterprise™
come in.
Before
ERP you had to enter everything into the different systems
two or three times. Every time you've got separate packages,
things become more complicated, and there's more room for
error. So when business activity increases there are more
errors.
It is
at this point where the introduction of an ERP solution, even
with it's bigger investment than the collection of software
packages, begins to pay off. It is not uncommon for companies
that are growing quickly to recouped their entire investment
within the first year, by having fewer back-ordered items,
reducing costs in operations, and by handling increases in
sales.
ERP
Defined
ERP is
a suite of integrated software modules for running different
aspects of a business, such as scheduling,
accounting, purchasing, shipping, e-commerce, supply chain
management, customer service
management and inventory. In addition to offering a wider
range of features than individual off-the-shelf packages you
might buy at an office supply store, ERP enables information
to flow between modules. Data, therefore, only needs to be
entered once into the system to have it automatically available
to all the other applications. For example, when a quote is
entered in the system that data can be processed to produce
an order, a pick list, a packing list, an invoice and a customer
inventory record for the customer service department without
any other data entry in any module.
ERP
offers a Window into your Business
Besides
eliminating the need to reenter data into multiple systems,
ERP also helps small companies get a better grasp on operations
and finances.
When you
are growing it is crucial to understand what you're making,
how are you billing, how are you meeting other obligations.
Analyzing your finanicals
goes further than producing income statements and balance
sheets, you need to understand and review where those numbers
come from, right back to the source, especially when it comes
to new compliance rules, such as the Sarbanes-Oxley Act that
requires public companies to document their financial reporting
processes and internal controls, as well as other regulations
specific to individual industries. ERP can help small companies
meet the myriad of regulations.
A business
can benefit immensely from ERP's ability to provide reports
and analyze business operations. This allows you to get more
business intelligence about your organization. If you keep
all your data in an Excel file, there are only a few ways
for you to look at it and it often quickly gets removed from
the data source that originally populated it. This can be
a dangerous practice when you use them to generate sophisticated
reports. With an ERP system, you're able to view data in different
ways. For instance, you can look at it from a customer viewpoint
-- who are your most profitable customers, how much do they
buy, what is the margin of what they buy, how many resources
do they use in other departments like customer service.
 It
empowers you to see things you haven't seen before through
business intelligence. Otherwise, you never really get insight
into what your company is doing, what your profit centers
are, where you're bleeding cash, what sales are forecasted.
All that information resides in one database where you can
analyze any aspect you wish.
ERP also
allows you to plan growth without worrying about the software's
capability of scaling to meet potential needs. It also gives
you plenty of out-of-the-box functionality with the ability
to configure and customize as your needs require.
Although ERP solutions in general are more expensive than
off-the-shelf packages, the jump to ERP is definitely worth
the investment.
Sales
· Marketing · Service
Dispatch · Financials
· Inventory ·
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·
Customization
Project
Management
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Asset Management
· Document Management ·
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