We are pleased that you have expressed an interest in becoming an Open Solutions Reseller. As a leader in CRM and ERP integrated software, we rely heavily on our strong network of quality Value Added Resellers for the distribution of OSI's products.

Customer Relationship Management starts with the relationship you have with your vendors. You are our customer; the whole reason we are in business, and we have been in business for over 15 years because the experience our customers have with OSI is superior to any other.

ResQ Enterprise is an Open Solution. The application is a complete solution designed for the Value Added Reseller to truly make it their own. ResQ Enterprise has an open relational database back-end that is well documented and fully supported by our professional staff. With over 200 tables, over 250 stored procedures and hooks into the user interface you are well equipped to add value. We are dedicated to providing the tools for you to differentiate yourself and to make higher margins. Please read on to discover more benefits to our program. I am also personally available to answer any questions you may have. Please feel free to contact me any time: John Graham VP Business Development.

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Reseller Program Benefits

Our Reseller Program provides multiple levels of participation. The following is an overview of some of the key benefits your company may qualify for should you choose to join one of our programs:

Sales Support

• Dedicated Partner Resources - A Channel Representative will be assigned to your account to ensure that your company receives superior focus and attention.
• High Margins - Fixed pricing structure that is performance based.
• Joint Selling - Our sales force will proactively help with all levels of the sales cycle, working with your team to develop various sales strategies and to capitalize on sales opportunities. Open Solutions cares about its' resellers and utilizes a proactive team building approach to our software's promotion.
• Professional Services - The ability to provide billable installation and training time to customers at rates you determine.
• Leads - Referrals and leads from Open Solutions for inquiries in your geographic area.
• NFR Package - Purchase a full version of ResQ Enterprise™ and training by Open Solutions at your location for your sales, marketing and technical personal at a reduced rate. Your investment may qualify for a full rebate based upon future purchases for resale.
• Content - Link from Open Solutions to your company's web site, plus web content for a ResQ Enterprise™ section on your site. A ResQ Enterprise Logo for your web site and company marketing materials.
• Product Updates - Software updates before they are available to the public, and sale of additional add on modules to your customers for additional revenue.
  

Marketing Benefits

• Sales Materials - Product sales, marketing materials and power point presentations for your sales and marketing staff.
• Co-marketing programs - Developing the marketplace together is key. Qualified partners are eligible to develop and participate in trade-shows, direct mail and marketing programs through use of partner marketing funds.
• Logo Usage Rights - As an authorized reseller you will have access to the OSI and ResQ Enterprise™ logo and can participate in ResQ Enterprise™ brand awareness campaigns. The logo distinguishes your organization as a trained and certified partner for OSI branded products.

Web Support

• Access to Secure Web Server -As a member of the reseller program you will have access to eServices Partner Center, a secure area within the OSI web site. This web site is exclusive to our reseller partners and contains valuable information on our products, marketing programs, promotions, technical support and sales tools.
  

Technical Support

• Technical Support Line - As a VAR program member you will receive support for your technical questions through our headquarters-based telephone support team.
• Online Technical Support - Through our eServices web site, you will have access to our support network for software product updates, patches and sample configuration information.
  

Educational Resources

• Sales and Technical Training - Your reseller status gives you access to ResQ Enterprise™ sales training and certification programs held at our authorized training center.
• Input on the Future - Direct input in the shaping of future versions of our products. We value your feedback, both good and bad. We often implement Reseller suggestions as quickly as possible.
• ResQ In-house System - Part of your Reseller package is the opportunity to install our world-class CRM / ERP package ResQ Enterprise, in your own facility to realize the benefits first hand. Qualifying Resellers will have their NFR investment completely refunded.
  

Open Solutions strives to deliver world class products, support and service to our growing network of authorized Resellers. We offer a VAR-Connect program specifically designed for VARs with experience selling, installing and supporting client server, networked business solutions, primarily using Windows NT servers and MS/SQL Server.

The world is rapidly moving towards total business automation. As this sea change comes about, a new order of professional is taking form, the Network Business Automation Engineer.

We realize the important role this new professional will play in the future of business automation, and have created an advanced seminar to train and certify technicians in networks and software installation. Courses are taught using fully functional SQL Servers on a Windows NT network. Upon successfully completing the two–day course, the technician earns ResQ Enterprise™ Certification and is authorized to install ResQ Enterprise™ servers and clients.

All authorized OSI Business Automation resellers must have at least one (1) certified OSI installer as part of their team. Workshops are held at our main office throughout the year and every effort is made to accommodate our customers' schedules.

To reinforce lecture material and enable the students to gain practical experience with the systems, they are immersed in a hands-on learning environment.

Our courses are designed for experienced network installers with an interest in gaining practical experience in installing and configuring Corporate Automation software.

For more information about our Reseller Opportunities please contact us. Our Business Development Manager will be happy to speak with you.

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