OSI has the following commercially successful solutions available through our Reseller channel or directly from Open Solutions Inc.

ResQ Enterprise™ - CRM & ERP 

One of the very exciting areas of OSI is the on-going development of our combined Customer Relationship Management and Enterprise Resource Planning solution. ResQ Enterprise™ is an enterprise workflow application encompassing front and back office functions to provide a truly integrated business solution. ResQ Enterprise™ is a solution that fosters a "customer life-cycle management" approach to business. An approach that convinces the customer to buy the product through effective marketing and sales, delivers the product on time and then provides excellent service so the customer remains loyal and comes back to buy products in the future.

ResQ M.E. - Road Warrior CRM

For the Road Warrior, Open Solutions provides ResQ Mobile Edition or M.E. for short, a mobile Sales Force Automation solution. ResQ M.E. is an addition for organizations running ResQ Enterprise™ on their network to accommodate their users in remote locations or who are on the road as part of their job. ResQ M.E. provides all the major sales automation functions found in ResQ Enterprise™ , but allows the user to maintain an autonomous database that is updated with and by the central company database via synchronization.

Televantage - The Intelligent Phone System

For small to midsize businesses and corporate branch offices, TeleVantage is a complete, integrated phone system that easily scales up to hundreds of trunks and extensions to grow with your business. Feature for feature, TeleVantage provides more value for your money than a proprietary PBX. TeleVantage is a flexible and adaptable system that enhances business communications, increases productivity, and saves you money.

Other projects include multichannel contact centers, Interactive Voice Response and Interactive Web Solutions. For more detailed information on these or other OSI software and development capabilities we ask that you contact one of our sales people.

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