Contact: John Graham

Open Solutions Inc.

Phone: 905.868.9901 x230

Email: jgraham@osicrm.com

10-17705 Leslie Street

Newmarket, ON L3Y 3E3

Phone 905.868.9901

Fax 905.868.9897

Open Solutions Inc.

Press Release

BPU Signs Agreement with OSI to Resell ResQ Enterprise

 

Newmarket, March 10, 2004:  Open Solutions Inc.(OSI), the creator of innovative solutions for automating business processes with it's integrated CRM / ERP solutions, has signed a distribution agreement with the Business Process Unification Group (BPU), a Canadian enterprise software company for business management software. Under the agreement, which became effective in the third quarter of BPU's 2004 fiscal year, BPU may integrate and resell Open Solutions Inc.'s ResQ Enterprise™ software with any BPU product. Previously, BPU had provided custom developed automated business systems, which BPU will continue to do.

OSI's technology replaces a businesses desperate software and information silos with an integrated solution so that information can be fully integrated and managed digitally within the organization through electronic workflow. OSI technology is designed as an open application and database, allowing BPU to easily customize the application or the application's behaviour to align directly with their customer's best practices and current way of doing business.

"OSI's innovative architecture and Channel philosophy has given us a competitive advantage that has allowed us to design and build systems like never before, in an extremely expeditious turn around time," said Jerry Deroo, Chief Technology Officer of The Business Process Unification Group. "We already have two large, high-profile installations that include ResQ Enterprise ™, and customers are very satisfied with the results. This agreement will solidify a very successful relationship."

OSI provides BPU with a turn-key solution with unprecedented flexibility for customization. ResQ Enterprise™ automates the processes and rules of an organization with tools that allow BPU staff to build intelligence into these processes. With ResQ Enterprise™, BPU customers reduces costs, improve productivity and have access to complete, accurate information in real-time. All Sales, Financial and Service processes are integrated and transparent.

"We have diligently been building a quality channel of exceptional Value Added Resellers, and the agreement with a market leader like BPU takes us to a whole new level," said John M. Graham, VP Business Development of Open Solutions Inc. "We expect to broaden our solution offerings with the Business Process Unification Group; they are constantly bringing new ideas to the table, extending the standard feature set of ResQ Enterprise™."

About Open Solutions Inc.

Open Solutions Inc. established in 1988, is the creator of innovative solutions for automating business processes and centralizing information. The company's main solution, ResQ Enterprise™ is robust solution that can revolutionize the way an organization does business. This integrated solution brings new levels of efficiency, timeliness and accuracy to their operations. ResQ Enterprise, in addition to being a turnkey solution delivers an unprecedented foundation for Value Added Resellers to provide custom solutions through an open back end and extensive user interface connectivity. Information can be found at http://www.osicrm.com.

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